Privacy Policy

Livovantae (hereinafter referred to as “we” or “us”) explains in this Privacy Policy how your information is collected, used, stored, and managed when you visit or interact with our online store.

1. Scope of this Policy

This policy applies to all activities carried out when browsing our online store, creating an account, placing orders, contacting us, or using services we provide.
By continuing to use the services, you acknowledge that you have understood this policy.

2. Information Collection and Cookie Use

We collect the information necessary to complete your order or provide service, including contact details, delivery address, payment confirmation data, and basic device information.
In addition, Cookies and similar technologies may be used to record browsing preferences, interaction behavior, and website usage so we can improve functionality and performance.
You may manage or refuse Cookies through your browser settings. Disabling them may affect certain website features.

3. Use of Information and Data Sharing

Your information may be used for purposes such as:
• Processing and managing orders
• Communicating updates related to purchases or support requests
• Providing assistance and improving the shopping experience
• Only with your consent, sending newsletters or updates

We do not sell or trade your information.
Limited information may be shared when strictly necessary:
• With logistics and payment partners to complete order fulfilment
• When required to comply with legal or regulatory obligations
Information shared externally is restricted to the minimum required for its intended purpose.

4. Data Storage and Cookie Authorization

Your information will be stored within controlled systems designed to prevent unauthorized access, alteration, or deletion.
Cookie functions are activated only with your authorization and can be managed or withdrawn at any time within your browser settings.

5. Your Rights

You retain control over your personal information and may request to:
• Access the information we store
• Correct inaccurate or incomplete details
• Request deletion where information is no longer required
• Modify communication and subscription preferences
• Withdraw consent, including refusing Cookies or opting out of communications

Requests may be submitted using the contact details provided below and will be handled as promptly as possible.

6. Legal Basis for Data Processing under GDPR

We rely on the following grounds for processing personal data, in accordance with GDPR policies:

• Contract performance: Processing orders, completing payments, and providing purchased services
• Explicit consent: When you choose to subscribe to newsletters or updates
• Legal obligations: Maintaining compliance with accounting, tax, and reporting requirements
• Legitimate interests: Enhancing user experience, improving website functions, and preventing fraud or misuse

Contact Information

For requests, questions, or to exercise your rights regarding your data, please contact us:
Address: 5300 E National Cemetery Rd, Florence, SC 29506-5904, US
Phone: +1 (607) 624-7811
Email: info@livovantae.com
Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)